Please fill out the form below to give us your feedback. Your opinion is important to us.

Your personal information is CONFIDENTIAL and will NOT be shared with any other business or used for any unauthorized purposes.
* Indicates a required field.
1) Rate your overall satisfaction/experience with the Citrus-O service. *
Additional Comments:
2) I am likely to purchase Citrus-O services again. *
3) I would refer/recommend Citrus-O to someone else. *
4) What was the most important factor in your decision to book with Citrus-O? *
5) Did you visit the website during the process of deciding to book with Citrus-O? *
6) Please rate our website in terms of looks, ease of navigation, and informative content. *
Additional Comments:
7) Please rate the knowledge level of your Customer Service Rep. *
8) Please rate the courtesy level and phone manners of your Customer Service Rep. *
9) Were you there for your cleaning appointment? *
If you answered Yes to #9, please answer questions 10 through 15.
10) Please rate the knowledge level of your Cleaning Technician. *
11) Please rate the courtesy level and professionalism of your Cleaning Technician. *
12) The following items are all standard components of the service we provide every customer. If you did NOT receive any please check them off.
Uniformed and groomed Cleaning Technician
Shoe Covers ("booties") worn by the Cleaning Technician
Pre-Inspection walkthrough before commencing work
Corner Guards placed strategically to prevent hose rub
Moving and replacing of moveable furniture (if space is furnished)
Protective foil pads and Styrofoam blocks placed under furniture
Natural orange products with a fresh, citrus scent
Edge cleaning
Post-Inspection at the end of the job
13) Did your Cleaning Technician use the Rotary Drimaster? *
14) If you answered no to #13, did your Cleaning Technician explain why the Rotary was not or could not be used?
15) Did your Cleaning Technician explain the benefits of Ultra Guard Plus? *
16) What is your favorite radio station? *
17) Your Comments:
First Name: * Last Name: *
City: *
Phone: * E-mail From: *
Date of Cleaning: * Technician: *

Our Mission: To meet or exceed our customer's expectations and to provide them with the most exceptional service ever!